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Book now & get 10% discount! 
Receive an immediate 10% discount on all our regular rates.
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If you are making a reservation for more than two nights there is a 15% discount which is automatically loaded. Please therefore do not use the crystal1 code which will reduce the discount to 10%.

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Frequently Asked Questions

Check in & Check out

1. What time is check in? From 2pm on the day of arrival.

2. What time do I need to check out? 11am, please. 

3. Can I store my luggage with you? We will be pleased to store your luggage after you check out whenever possible.

Breakfast

1. What time is breakfast served? Breakfast is served from 7am until 10am from Monday to Saturday. On Sundays/Bank Holidays, it is from 8am until 11am.

2. What type of breakfast do you serve? We servce Continental Buffet Breakfast only.

Cancellations

1. If you book a free cancellation rate, you can cancel your reservation 24 hours before 1pm GMT without any charge. You can do so by contacting the hotel directly on contact details below or online (please click on the link ‘Manage bookings’ in the booking confirmation and enter your email address and password, now you will be able to cancel your booking).

The Kensington Court Hotel – tel. +44 20 7370 5151
kensingtoncourthotel@crystalhotels.co.uk  

Payments

1. What types of credit cards do you accept?

We accept all major credit cards including Mastercard, Visa and American Express. 

Parking

1. Is there a car park in this hotel?

There is a car park at the Kensington Court Hotel. The charge is £20 per day and reservations have to be made directly with the hotel’s reception (please see details above).

Any other business?

1. Who do I contact if I have further enquiries/questions about my stay?

You are welcome to contact the hotel directly on the contact details below. 

The Kensington Court Hotel – tel. +44 20 7370 5151

kensingtoncourthotel@crystalhotels.co.uk